Core Capability Pillar 3

Commitments

Enhance infrastructure stability and delivery on customer requests

• Standardize and streamline operational tasks for customer requests
• Invest in product service catalogs, portfolios and service designs for network architecture and hardware
• Leverage asset management tools to better identify service dependencies across DC Gov
• Enable asset diagnostics, usability and governance through enhanced asset lifecycle management

Design, implement and scale reliable and modern enterprise architecture

• Document DC Government’s baseline technology architecture and develop a new enterprise architecture capability and plan designed around the needs of the end-user
• Develop and invest in a process for project and technology research around innovative network architecture and hardware solutions
• Develop a multi-cloud strategy and framework for adoption